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MCCCC now uses a convenient online booking and waitlist management program called QK Enrol. New and existing families can access and manage their own account information at any time via the parent portal My Family Lounge (MFL), also available as an App for your mobile phone.

(If you don’t have access to a desktop/laptop computer or iPad, please contact our office staff to obtain a hard copy of the enrolment form.)

For more detailed information re MFL, click on the link below:

My Family Lounge Information Sheet

Enrolling your child at MCCCC is simple!



What can I do in ‘My Family Lounge’?

  • Submit a waitlist request if you require a permanent spot for your child.
  • Accept a place when one becomes available and fill out the required enrolment form.
  • Make changes to the days your child is currently booked for when placed.
  • Request a casual booking.
  • Update information for your child, such as emergency and authorised contacts, dietary requirements, vaccination updates, medical information, new address and phone numbers etc.

How do I sign up?

Some families may have already registered for My Family Lounge at a previous childcare centre. If so, simply click on the MFL Sign-In button on this page, then enter your email address and password. You’ll be signed in and taken directly to the MFL page.

New families or to register

New families or existing families who haven’t signed up to MFL yet, will need to register online. Simply click on the MFL Register button on this page and follow the prompts.

You will have 7 days to set up your password to validate your account and avoid your account expiring. If you have not set up your password within this time, simply login, enter your email address and select ‘forgotten password’ to recover your welcome email.

If you are experiencing issues accessing your account, please contact our service for assistance.

For a better understanding of how My Family Lounge works, please visit

The ‘Let’s Get Started’ page is particularly helpful, with step-by-step instructions on how to register, as well as how the waitlist/enrolment process works.

Get ‘The Family Lounge’ App via Google Play or the App Store

Casual Bookings

(MCCCC families only)

  • A casual booking can be made up to 2 weeks in advance.
  • A casual booking can be made until 5pm the night before (including weekends or public holidays).
  • Parents need to phone the centre directly for enquiries after 5pm (until 6pm weekdays) or after 7am on the day required.
  • Any cancellations must be made 1 day (24 hours) before the booking otherwise a day's fees will be applied.  This can be done via the My Family Lounge portal online, via the App or by phoning the centre directly.

Four centres, one community

Our Happy Families

One morning, our two-year-old said she was going to her ‘other house’. That really says it all: Dunstan is her home away from home, a fun place to play and learn with staff who make her feel secure and loved. We couldn't be happier.
Camille, Dunstan Reserve

Our children really enjoy the time they spend at MCCCC. I have watched them grow in confidence and make positive friendships. MCCCC offers a relaxed, educational and nurturing environment. I particularly like the increasing focus on sustainability.
Donna, Dunstan Reserve

The staff are all lovely and caring, and I feel that they genuinely enjoy being around little people and encouraging them to grow and learn. I particularly like the way the children can move throughout the different spaces at Mitchell Street, playing with educators and kids of different ages as they please.
Elena, Mitchell Street

The variety of activities for the children coupled with the community garden right next to the centre make it a great setting for developing minds. Educators take a real interest in the children and their families—with some going the extra mile to help parents, which is greatly appreciated after a long day at work.
Faranaz, Dunstan Reserve

We chose Mitchell Street because of the friendly staff and atmosphere and especially the fact that the kids are not segregated by age. As it is, we have observed her language, motor skills, empathy and independence grow by leaps and bounds, far beyond our expectations.
Katy, Mitchell Street

We are so appreciative of the wonderful care of our boys by the educators at Mitchell Street. The children enjoy a diverse range of engaging activities and it’s clear that the educators are enthusiastic and take a great amount of pride in supporting the children to participate and learn.
Mel and Ian, Mitchell Street

We've always loved how Tinning Street feels more like a home than a child care centre. Our eldest went to school very happily after the great early learning foundation he received at the centre and our youngest is on track for the same! The carers are wonderful and attentive. We don't know what we’d do without them!
Michelle, Tinning Street

Both of my daughters have attended Mitchell Street and loved it there. When my second daughter started, the family grouping allowed my older daughter to be with her as she was adjusting to the new space. It was good peace of mind to know that they had each other during the day whilst I was working.
Nadia, Mitchell Street

We had complete confidence in sending our son to Mitchell Street from the moment we entered the building. He is a respected and loved member of the Mitchell Street family and receives personalised care from a very familiar group of professional carers. We will not hesitate in enrolling our next child and recommend Mitchell Street to our friends.
Rebecca, Mitchell Street

As a new mum of ethnic background, child care was culturally considered a last resort. I feel very grateful for the path that life pushed me towards. From the educators to kitchen staff, management to kinder teachers, we have been blessed with amazing people. There was nothing I asked for that couldn’t be done.
Rose, Tinning Street

The kinder program is frequently the starting point for fascinating discussions at home with my four-year-old son. He is challenged to think about the world in new ways and is excited to share his learning with us. I am so grateful he has a nurturing and supportive environment to develop his social skills and build confidence.
Sarah, Tinning Street

Latest News & Events

Friday, November 22, 2019

MCCCC sleeps at the G

It was that time of year again when an enthusiastic group of MCCCC educators participated in Melbourne City Mission’s Sleep at the G. Sleep at the G is now in its seventh year and raises much needed funds for Melbourne City Mission, who support more than 5,000 people experiencing homelessness a week. This year, Melbourne City Mission was also hoping to raise funds to support their newly opened crisis accommodation centre for at-risk young people, Frontyard.

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